Sales and Refunds


*With the word “HyperBook(s),” we mean a book entirely crafted and designed by Nespola.

*With the words “we” or “us” (or similar), we mean everything which is involved with Nespola, its programs, and all the other Nespola products and services.


(1) Purchasing

By purchasing anything from this website, you acknowledge and agree to be bound by the Terms and Conditions, our Privacy Policy, and our Terms of Purchase Policy. If you do not agree to our Terms and Conditions, our Privacy Policy, and our Terms of Purchase Policy, please do not purchase anything and don’t enter into any transaction with us.  

Upon purchase, you shall be granted login credentials to access the Services. You are responsible for maintaining the secrecy and security of your login credentials, and Nespola is not responsible for any unauthorized use of your login credentials. Only the authorized user of the login credentials is permitted to use the password-protected Services. Group buys of HyperBook Formula are strictly prohibited, as is login sharing. If you loan or disclose your login credentials knowingly or unknowingly, and you knowingly or unknowingly allow unauthorized access to the Services, you shall be held responsible for any violations of the terms.

(2) No Guarantee of Specific Results. 

You accept, agree, and understand that you are fully responsible for your progress and results from your participation in the Session and Services. Nespola does not offer any representations, warranties, or specific guarantees verbally or in writing in regard to your earnings, business profit, marketing performance, audience growth, or results of any kind. You are solely responsible for your own actions and results in both life and business, which are dependent on factors that are personal to you, including (but not limited to), your skill, knowledge, ability, dedication, business savvy, network, and personal financial situation.

You accept, agree, and understand that any testimonials or endorsements provided by Nespola’s customers or audience that are represented through our Services, Websites, marketing materials, advertisements, or any of our communication channels have not been scientifically evaluated by us and the results experienced by individuals may vary significantly. Any statements outlined on our Services, Websites, marketing materials, advertisements, or any of our communication channels are our opinions only and therefore are not guarantees or promises of actual performance. 

The information given to you during the Session does not constitute professional legal, medical, psychological, or financial advice and is general in nature. It does not take into account your specific circumstances nor does it verify the truthfulness and accuracy of what you are telling us during the Session, and it should not be acted upon without a full understanding of your current situation and future goals and objectives. You are responsible for making the determination as to whether the information given to you during the Session is suitable to your needs. We don’t guarantee specific results or offer legal advice. Nespola accepts no liability for any loss or damage whatsoever arising out of the use of this website, the Services, or reliance on the content of the Website or Services.

 

(3) Earnings Disclaimer

Results may vary from individual to individual in calculating profits, and depend on the industry, capacity, advertising budget, and other factors. The sales figures stated above are our own personal sales figures. Please understand our results are not typical, we’re not implying you’ll duplicate them (or do anything for that matter). The average person who follows any ‘how to’ information gets little to no results. We’re using these references, for example, purposes only. Your results may vary and depend on many factors including but not limited to your background, experience, and work ethic. All business entails risk as well as massive and consistent effort and action. If you’re not willing to accept that, then we’re not a good fit for you.

 

(4) Performance Guarantee Explained

We absolutely cannot guarantee that just because you buy our programs, products, and services, you will make money. That’s insane… But we guarantee that if you follow everything we teach you, implement the lessons, and put our programs’ information into action, your business will have a market valuation of (at least) $100,000 in the next 12 months. If you don’t, we’ll give you free support until you get there.

To be eligible for the guarantee, you MUST be able to show the following:

  • You are the legal owner of an established business entity and were at least 18 years of age at the time of course purchase.
  • You’ve published exactly in the Keyword/topic we’ve selected together (with Nespola Experts).
  • Your proof of purchase of HyperBook Formula by Nespola, and you didn’t dispute or chargeback the purchase at any point.
  • You own a business that generates revenue via the Amazon KDP platform.
  • Independently verified revenue numbers for the 12-month period after your first HyperBook(s)  Amazon Ads paid invoice, plus the name, phone, and contact email of your external auditor or accountant.
  • Evidence that you have implemented all recommendations in the HyperBook Formula by Nespola course. Evidence includes, but isn’t limited to:
  1. Completing all the course modules (verifiable by Nespola).
  2. Your HyperBook brand assets and links. 
  3. Every order number and receipt from the Nespola Ecosystem.
  4. A complete list of your keywords, categories, descriptions, and all the assets suggested in the HyperBook Formula course.
  5. Proof that you’ve invested every month a sufficient amount of funds on Amazon Ads to advertise your HyperBook(s).

You need to submit your claim within eight weeks of the conclusion of the 12-month period after your first HyperBook Publication. 

That’s right – you have a whole year to put this system to the test. For example, if you publish your first HyperBook(s) on 31 May 2023, add 12 months (1 June 2024), and you have 8 weeks from 1 June 2024 to apply for the Guarantee. The first HyperBook(s) publication date is verifiable by Nespola. No guarantee requests will be considered if not lodged within the described timeframe.

All Performance Guarantee currency references are in United States Dollars (USD). Nespola reserves the right to verify the validity of the guarantee claim. If your claim is assessed as valid, your guarantee will be applied right away. We have the absolute discretion to determine whether you have correctly implemented the HyperBook Formula system. If you tamper with the claim process or submit a misleading or fraudulent claim, your claim will be rejected. We have 60 calendar days to assess the guarantee claim, from the complete submission of all related evidence.

 

(5) Fees

As consideration for any purchase you make on the Website(s), you shall pay us all applicable fees and taxes without offset of any kind. We (or our third-party payment processor) shall authorize the nominated payment method (e.g. credit card, bank account, or other approved payment facility) provided by you during the purchase and registration process for the full payment of all fees and applicable taxes owing (without offset of any kind), and you consent to the same. All payments will be charged and made in US Dollars.

We offer different payment methods (including customised links):

  1. Via our Website(s)
  2. Via phone 
  3. Via Email
  4. Social Media
  5. Video call
  6. Others

You agree to only provide us with a payment method to which you are authorized to use. If your billing and payment information changes during the payment plan, you must inform us immediately and provide with updated billing and payment information immediately. You consent to us retrying any failed payment plan transactions, and you agree to pay any fees or related charges incurred as a result of the failed payment.

 

(6) Payment Plan – Instalments

If you choose to purchase our Services and Products using the monthly payment plan option, you consent to us making multiple charges to your chosen payment method.

If a monthly transaction fails, and in 5 business days we have not received a response from you, we take the freedom to:

  1. Eliminate you permanently from the Community and the Nespola Ecosystem.
  2. No Guarantee will be applied.
  3. Any pending order in the Nespola Ecosystem will not be refunded and delivered.
  4. Apply further actions to maintain our information and products preserved.

If the fees and applicable taxes charged to you are dishonored, rejected, or otherwise not made available to us, you agree to immediately pay all amounts due upon demand. If the payment method you use is subject to a foreign transaction fee or related charges, you will be responsible for paying those fees or related charges. It is recommended that you verify the fees and related charges that you may be responsible for with your payment issuer. You agree to pay all costs of collection, including legal fees and costs, on any outstanding balance owed to us.

 

(7) Refunds

Refunds shall be granted at our sole discretion.
Nespola services on our website are not refundable in any way.

 

(8) General Disclaimers

Since 1) we’re not partnered with any publishing platforms, 2) we’re not the owners of your Amazon/Amazon Advertising/ Amazon KDP Account or any other Book distribution channel, 3)We don’t have control over your actions, conduct or behaviour, we don’t take responsibility for any kinds of suspensions, bans, payment delays, unpaid royalties, account limitations, platform downs and more.

 

(9) Use of Downloadable Assets

To protect the security of our Downloadable Assets, we reserve the right to place a limit on the number of times course materials can be downloaded, specifically the plugin(s). We accept no liability for any loss or damage whatsoever arising out of the use of our Downloadable Assets. Use of our Downloadable Assets is a decision made at your sole discretion. We have used our best efforts to ensure the Downloadable Assets are free from malicious code, including viruses, worms, and Trojan horses but we are not responsible for the security of your systems or your website. As part of the delivery of the Services, you will be required to activate the Downloadable Assets. In doing so, you agree that if any license(s) granted to you as part of the Downloadable Assets are compromised (including being copied, distributed, or shared without our authorization), we may revoke the license(s) without notice to you. In this event, you will not be entitled to a refund or any compensation. You are purchasing a single license, and you must not replicate, sell, or distribute any of the resources. It will only be possible to activate the Downloadable Assets if the HyperBook Formula by Nespola Services has been purchased in full without refund, partial refund, bank or credit card dispute, failed payment(s), or invoice offset. In the event the Services have not been paid in full, we may, at our sole discretion, revoke access to any or all parts of the Services. No payment, no Services. Simple.

Be sure to return to these Terms of Purchase Policy periodically to review the most current version. We reserve the right at any time, at our sole discretion, to change or otherwise modify these Terms of Purchase Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page. The Terms of Purchase Policy was last updated on 12 June 2023.